Customer Service

Delivery: 140 miles radius
24 hour emergency service
Evaluation for specialized products
Evaluation of client's home for wheelchair accessibility
Evaluation of client's workplace for wheelchair accessibility
Evaluation of client's feasibility for wheelchair transport
Trial fittings and product sampling
Pressure mapping for proper seating system
Labor for warranty repair of defective products
Pick-up and delivery of product
Monitoring use of product
Billing of primary or secondary payer sources
Rework of denied claims
Follow-up with physicians (progress and compliance)
Monitor compliance
Product and technology training for physicians and therapists
Arrange for patient travel
In-store health clinics (blood pressure, respiratory, glucose, etc.)
Cleaning of equipment
Loaner products while client's product is in for service
Respiratory health education to seniors in assisted living centers
Labor to build or assemble and test sophisticated mobility equipment
Providing additional E tanks at no charge
Provide oxygen conserving devices for client's ease of portability of O2
Providing equipment in special cases prior to being able to bill for them
Accepting assignment (we file your claim with the insurance company or Medicare so you receive the maximum benefit available)